Receptionist - State Farm Agent Team Member

Benefits:

Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development

ABOUT OUR AGENCY

Our agency opened in 2016 and is a close-knit team of four. Before becoming an agent, I spent 22 years as a State Farm team member, which gave me a deep understanding of the business and a strong foundation in customer care and service excellence. Giving back is a big part of what we do. I'm actively involved with Operation Warrior Resolution, supporting mental health and overall wellness, and work with the Sheriff's Department on youth education initiatives. I also enjoy participating in local walks and runs and supporting community events. For our team, we offer PTO, holiday pay, a birthday afternoon off, strong work-life balance, and licensing paid up front to support your growth. Our office culture is laid back, supportive, and focused on delivering exceptional customer experiences. We're looking for someone who is detail-oriented, takes pride in their work, and is committed to exceeding customer expectations. A friendly, personable approach is key—someone customers and teammates enjoy working with. If you care about doing things the right way and want to be part of a supportive team, this could be a great fit.

ROLE DESCRIPTION

Tracey Ganner - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.