Bilingual Front Desk Receptionist

Bilingual Front Desk Receptionist Dedicated Senior Medical Center - A ChenMed Company - 2.7 Clearwater, FL Job Details Full-time $18 - $20 an hour 2 days ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications English High school diploma or GED Medical records Attention to detail Faxing Full Job Description The Front Desk Team Member is a patient's first contact with ChenMed and as such must provide exceptional customer service. She/he answers the office phones, registers patients and schedules appointments for patients. As a front desk team member she/he greets patients, checks patients in to and out of the medical office and provides basic secretarial support.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES

Interacts appropriately with patients and record information while greeting, checking-in, checking-out or scheduling appointments for patients. Utilizes computer programs to add new patients, checks patients in and out, prints out relevant forms for processing, and schedules appointments. Answers telephones, takes detailed and accurate messages, and ensures messages are directed to the appropriate individual. Clearly communicates information about ChenMed Medical Associates to patients and other individuals. Verifies patient insurance via phone or website and collect any necessary payment for services.

Other responsibilities may include:

Maintains the confidentiality of patients' personal information and medical records. Reviews patients' personal and appointment information for completeness and accuracy. Transmits correspondence by mail, e-mail, or fax. Other duties as assigned and modified at manager's discretion.

KNOWLEDGE, SKILLS & ABILITIES

Knowledge of ChenMed Medical products, services, standards, policies and procedures. Skill in operating phones, personal computer, software and other IT systems. Skill in oral communication (Fluent in English required). Ability to communicate with employees, patients and other individuals in a professional and courteous manner. Ability to pay close attention to detail and to ensure accuracy of reports and data. Fluent in English.

EDUCATION AND EXPERIENCE CRITERIA

High school diploma or equivalent education required Graduation from a nationally accredited Medical Assistant program preferred A minimum of 1 year of work experience in a medical clinic or similar environment required BLS for Healthcare Providers preferred

Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Work Location:

In person