Front Desk Receptionist

Job Overview We are seeking for a Receptionist Full Time or Part Time to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Responsibilities Greet and welcome guests as soon as they arrive at the salon Direct clients to the appropriate staffs Answer phone calls, schedule appointments, and check out clients Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/social media Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, computer,... ) Order front office supplies and keep inventory of stock Skills Proven work experience as a Receptionist, Front Office Representative or similar role Proficiency in Microsoft Office Suite Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude High school degree; additional certification in Office Management is a plus.

Job Types:

Contract, Part-time, Full-timeShift:

Day shift People with a criminal record are encouraged to applyApplication Question(s): Are you available to work on the weekends?

Education:

High school or equivalent (Required)

Experience:

Customer Service:

1 year (Required)

Language:

English OR Spanish plus ( Spanish is not Required)

Work Location:

In person

Pay:

$14.00 - $20.00 per hour

Benefits:

Employee discount Flexible schedule Application Question(s): how much do expect to paid at the beginning ? Tell me about your previous front desk or customer service experience. Have you used booking software before? Which ones? How comfortable are you handling phone calls, texts, and walk-ins at the same time? How fast and accurate are you with typing and scheduling appointments? How would you handle a client who is unhappy with their service? What would you do if a client arrives 20 minutes late but insists on being seen? How do you stay calm during very busy hours? How would you upsell add-on services like gel upgrade or nail art? Have you handled cash, card payments, and tips before? How do you make sure the register balances at the end of the day? What would you do if there is a payment mistake?

Work Location:

In person