A Receptionist greets and directs customers or visitors that come in to an office or business, and answers and directs incoming phone calls. Deals with mail or courier services. May schedule appointments or meeting rooms, gather patient information, or assist with filing or other administrative support work.
We are excited that you are considering joining Nova Southeastern University! Nova Southeastern University (NSU) was founded in 1964, and is a not-for-profit, independent university with a reputation for academic excellence and innovation. Nova Southeastern University offers competitive salaries, a comprehensive benefits package including tuition waiver, retirement plan, excellent medical and dental plans and much more. NSU cares about the health and welfare of its students, faculty, staff, and campus visitors and is a tobacco-free university. We appreciate your support in making NSU the preeminent place to live, work, study and grow. Thank you for your interest in a career with Nova Southeastern University.
Primary Purpose:
Serves as initial point of contact at NSU Oceanographic Center by providing information for visitors; answering, screening and routing phones calls, maintain visitor's log, and provides general clerical support such as data entry, sorting and distributing mail.
Job Category:
Non-Exempt Hiring Range:
$15.00
Pay Basis:
Hourly Subject to Grant Funding?
No Essential Job Functions:
Greets visitors and directs them to appropriate persons, answers phones, routes calls, takes messages and responds to routine inquiries to ensure quality customer service is provided to visitors. Types routine documents and forms, enters data in software systems to ensure proper support to the unit. Sorts and distributes mail and materials to ensure efficient document delivery within the unit. Scans and files forms and documents using electronic/manual filing systems to ensure appropriate document retention. Performs other duties as assigned
Job Requirements:
Required Knowledge, Skills, & Abilities:
1. Ability to exercise proper telephone protocol and handle difficult customer situations. Excellent customer service and communication skills. Basic knowledge of MS Office Suite (Word and Outlook), automated office equipment, and office practices and procedures (e.g., filing, answering telephones, receptionist duties, and supply/equipment ordering). Data entry and typing skills. Proactive, punctual and reliable. Ability to understand and follow oral and written instructions
Required Certifications/Licensures:
Required Education:
High School Diploma or Equivalent Major (if required:
Required Experience:
One (1) year in customer service or clerical experience in an office environment.
Preferred Qualifications:
Is this a safety sensitive position? No Background Screening Required?
No Pre-Employment Conditions:
Sensitivity Disclaimer:
Nova Southeastern University is in full compliance with the Americans with Disabilities Act (ADA) and does not discriminate with regard to applicants or employees with disabilities and will make reasonable accommodation when necessary. NSU is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status or any other legally protected status.
