Front Desk Receptionist

Growing Ophthalmology practice in Delray Beach is seeking a full-time candidate with strong customer service skills and professionalism. Experience with managing incoming phone lines, and multi-tasking. Candidate must be personable, friendly, and organized. Must be a team player dedicated to quality patient care. Duties include checking in/out patients, accurate registration, manage multiple phone lines, confirm patient appointments, data entry, and insurance verification, manage and sort incoming faxes/documents, and maintain records requests. Must possess strong customer service and communication skills and enjoy working with patients.

Required:

High school or equivalent Medical terminology knowledge Minimum 1 year medical office experience, ophthalmology experience a plus

Duties:

• Greet and welcome patients and guests in a professional and friendly manner
• Answer and direct phone calls using a multi-line phone system
• Maintain a clean and organized front desk and lobby area
• Handle incoming and outgoing mail and packages
• Provide excellent customer service by addressing inquiries and resolving issues promptly

Skills:

• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficient in using phone systems and office equipment including Microsoft 365.
• Attention to detail and accuracy in handling information
• Ability to work independently as well as part of a team
• Knowledge of HIPAA If you are a friendly and professional individual with excellent communication skills, we would love to hear from you.

This is a great opportunity to join our team and contribute to creating a positive experience for our patients!

Benefits:

Dental insurance Health insurance Life insurance Paid time off

Work Location:

In person