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Front Desk Receptionist/Office Assistant
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Freedom Wellness and Aesthetics
Delray Beach, FL (In Person)
$41,600 Salary, Full-Time
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Job Description
Job Summary Freedom Wellness & Aesthetics is a boutique patient-centered medical spa in Delray Beach specializing in advanced aesthetics, wellness, and medical weight loss. We pride ourselves on delivering a VIP experience with heart — blending clinical excellence with warmth, integrity, and exceptional service. We are growing and looking for a polished, high-energy Front Desk Receptionist / Patient Coordinator to be the welcoming face and voice of our practice. Position Overview This role is the heartbeat of the front office. You will manage patient scheduling, provide concierge-level service, support daily operations, and ensure every client feels valued from the moment they walk through our doors. If you are organized, proactive, personable, and thrive in a fast-paced luxury environment — this may be the perfect fit. Key Responsibilities Greet patients with professionalism and warmth Manage scheduling, confirmations, and rescheduling through EMR system (Moxie Suite experience preferred) Handle phone calls, text communications, and patient inquiries Check-in/check-out patients and process payments Maintain accurate patient records Support membership enrollments and treatment plan coordination Assist with retail sales and product recommendations Ensure front desk area remains organized and presentation-ready Collaborate with clinical team to maintain seamless patient flow Utilize computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools. Qualifications Minimum 1-2 years front desk experience (medical spa, aesthetics, or medical office preferred) is a MUST. Strong communication and customer service skills Comfortable discussing treatments, pricing, and memberships Sales-minded with ability to educate patients confidently Highly organized and detail-oriented Professional appearance and demeanor Proficient with scheduling software and basic office systems What We're Looking For A team player with a positive attitude Someone who takes initiative and solves problems proactively A polished communicator who can represent a luxury brand A candidate who values professionalism, discretion, and patient confidentiality Schedule Full-time position: 9 AM to 6PM Some evenings and occasional Saturdays may be required Compensation Competitive hourly pay (based on experience) Performance-based bonuses available after 3 months of employment Opportunities for growth within the practice Why Join Freedom Wellness & Aesthetics? Supportive, team-oriented culture Growth-focused environment Opportunity to work in a high-end, rapidly expanding practice Employee treatment perks To apply, please submit your resume along with a brief paragraph explaining why you would be a great fit for our team. We look forward to meeting you!