Veterinary Receptionist

Veterinary Receptionist Robertson Vet Clinic Gainesville, FL Job Details Full-time $15 - $18 an hour 5 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications Animal hospital experience Interpersonal skills Sales transaction processing Financial transaction processing Phone communication Greeting customers Clinic experience Veterinary clinic experience Dog handling Dog walking Animal husbandry Full Job Description Robertson Vet Clinic is looking for a dedicated individual who is passionate about delivering outstanding customer service to our veterinary clients. As a small animal practice, we seek a skilled communicator and a team player to fill the role of veterinary receptionist. The ideal candidate will be responsible for the following duties:

Client Interaction:

Greet and welcome clients and their pets with a warm and professional demeanor.

Communication Management:

Answer phone calls and emails, schedule appointments both over the phone and online, and manage the appointment calendar efficiently.

Check-In and Check-Out:

Facilitate the check-in and check-out process for clients, ensuring accurate record-keeping and timely payment processing.

Information Provider:

Offer information and answer questions regarding veterinary services, procedures, and pricing.

Reception Area Maintenance:

Ensure the cleanliness and organization of the reception area and waiting room.

Team Coordination:

Collaborate with veterinary technicians and veterinarians to ensure a smooth patient flow.

Client Care:

Address client inquiries, complaints, and concerns in a professional manner.

Qualifications:

We are seeking a team member with experience in the veterinary field, including but not limited to:

Veterinary Experience:

Minimum 2 years of previous experience in a veterinary clinic or animal care facility is required.

Animal Husbandry Knowledge:

Familiarity with animal husbandry practices.

Pet Care Procedures:

Understanding of grooming, bathing, and nail trimming procedures.

Handling Skills:

Ability to manage dogs of all sizes and temperaments.

Laboratory Knowledge:

Basic understanding of laboratory procedures and sample collection techniques.

Terminology Proficiency:

Competence in veterinary terminology to communicate effectively with clients and staff.

Critical Care Knowledge:

Awareness of veterinary critical care procedures is a plus. We offer competitive compensation based on experience. If you believe you would be a valuable addition to our team, we would love to hear from you. Please submit your resume, highlighting your relevant experience.

Note:

Only experienced, qualified candidates will be contacted for an interview.

Job Type:

Full-time Pay:

$15.00 - $18.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person