Front Desk Receptionist

CareMed Clinic is a fast paced, expanding Primary Care, Urgent Care, and Weight Loss clinic with hard working medical staff. We are looking for a Front Desk Receptionist who strives to provide exceptional patient care and has good time management skills. Operating Hours Mon-Fri 8-5, with one Saturday assigned every 6-8 weeks at the Marianna clinic.

JOB OVERVIEW

Responsible for answering incoming calls, directing calls to appropriate staff, greeting and checking in all patients for office appointments.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO

• Answer phone calls and direct calls to appropriate staff when needed
• Process telephone messages
• Process faxes, lab results, and documents accordingly to the correct office staff
• Maintain confidentiality of patient records
• Check in patient, update patient's chart, and update computer information
• Answer EHR messages from office staff
• Perform other duties as assigned

ADDITIONAL RESPONSIBILITIES

• Must be able to recognize and respond appropriately to urgent/emergent situations per protocols
• Maintain work area and lobby
• Maintain professional appearance and personal conduct at all times
• Establish and maintain effective working relationships with physicians, staff and management
• Effectively cope with typical job stress
• Document work processes as required
• When new patients arrive, present registration packet and notify intake personnel patient has arrived
• Perform other duties as assigned

QUALIFICATIONS

• High School Diploma/GED
• Medical Office Assistant Certification (preferred)

SKILLS:

• Medical Terminology
• Strong communication, organizational and interpersonal skills
• Scheduling and planning
• Time management

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person