Tour Receptionist- Hollywood Beach

Purpose :

Responsible for providing customer services to guests, undertaking various administrative duties, diffusing conflict, and ensuring an enjoyable experience.

Job Duties:

Greet and check-in guest Assist guests with; collecting payments/pre-authorize payments; making reservations for entertainment, lodging; and/or planning itineraries for shows, attractions, and restaurants Run and prepare reports - opening and closing Answer phones Communicate all pertinent and required information/reports for Management (DOS, DOM, T.O., Admin. Manager, etc.) Provide information to guests about the area, including directions and show information Coordinate with Sales Manager on any additional gifts to be issued for New Owners Prepares count and profiles of tours for the entire day Updates numbers to Sales Managers as more tours are added Communicates with Admin Manager or Leads with unusual tours/gifts Maintains clean lobby, stocks magazines or literature Other duties as assigned Job Requirements Education, Essential Training /

Certifications, and Experience:

High School Diploma/GED Prior Administrative experience Bilingual (English- Spanish)

Benefits:

Medical, Dental, Vision 401k

PTO Employee Perks Shift :

Full Time Schedule