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Front Desk Receptionist The Harrison Hotel Hollywood, FL Job Details Full-time From $16.50 an hour 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Qualifications Customer communication Customer support experience within hospitality industry Stress management Attention to detail Patience Full Job Description Front Desk Agent -

Full-Time The Harrison Hotel Schedule:

Thursday-Sunday | Flexible shifts required Be the welcoming face of The Harrison Hotel! We are seeking a dependable, personable Front Desk Agent who enjoys helping people and creating memorable guest experiences. If you thrive in a busy hotel environment and take pride in delivering friendly, professional service, we encourage you to apply. What You'll Do Welcome guests and efficiently complete check-ins and check-outs. Manage reservations, room assignments, and guest account information accurately. Answer calls, respond to inquiries, and share information about hotel amenities and local attractions. Process payments and maintain accurate cash-handling and shift records. Address guest concerns promptly and professionally, involving management when needed. Coordinate with Housekeeping and Maintenance regarding room readiness and guest requests. Communicate important updates during shift changes and maintain a clean, organized front desk. Follow hotel procedures for guest privacy, security, and service standards. What We're Looking For Previous hotel front desk experience preferred; customer service experience is a plus. Friendly, professional demeanor with strong communication skills. Ability to multitask, stay organized, and remain calm under pressure. Strong attention to detail when handling reservations, payments, and guest information. Comfort using computers; hotel property management system experience preferred. Dependable attendance and a team-focused approach. Ability to stand for extended periods, with reasonable accommodation as applicable. Reliable and punctual , with a commitment to consistent attendance and arriving on time, ready to work for every scheduled shift. Schedule Requirements This is a full-time position requiring availability Thursday through Sunday . Candidates must be flexible to work varying shifts, including mornings, evenings, and holidays as scheduled. Equal Opportunity Employer The Harrison Hotel is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by applicable law. Reasonable accommodations are available during the application process and employment.

Pay:

From $16.50 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person