Front Desk Associate

Now Hiring:

Front Desk Associate | Join Our Resort Team at The Berkley Orlando! Are you passionate about delivering exceptional guest experiences? Do you thrive in a fast-paced, service-driven environment? If so, we'd love to meet you! We're currently seeking a Front Desk Associate to join our resort team. As the first point of contact for our guests, you'll play a vital role in creating a warm and welcoming atmosphere while helping ensure smooth front desk operations.

Shifts:

2:15PM to 11:15

PM, Off Tuesdays and Wednesdays Location:

8545 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747

What You'll Do:

Greet every guest with a smile and provide outstanding customer service from check-in to check-out Answer guest inquiries and resolve issues quickly and professionally Manage room assignments, reservations, and billing with accuracy Process payments and handle cash transactions confidently Review reservations and prepare for daily arrivals Maintain front desk procedures, including key control and registration audits Ensure confidentiality and security protocols are followed Collaborate with the team to keep operations running smoothly Take initiative and support various tasks as needed

What We're Looking For:

A friendly, dependable, and customer-focused personality Strong communication and multitasking skills Basic math skills and comfort handling payments Ability to stay organized in a busy environment Tech-savvy with a willingness to learn new systems Detail-oriented and trustworthy with guest information Previous hospitality or customer service experience is a plus Flexibility to work weekends and holidays as needed Why Join Us? Work in a welcoming, team-oriented resort environment Opportunities to grow within hospitality and resort operations Be part of creating memorable experiences for our guests every day Ready to bring your positive energy and customer service skills to our team? Apply today and start your next adventure with us!