Job Title:

Front Desk Receptionist We are seeking a friendly, organized, and highly motivated Front Desk Receptionist to join our dynamic med-spa team. As the Front Desk Receptionist, you will be the first point of contact for clients and play a key role in delivering exceptional customer service while supporting the day-to-day operations of our med-spa. This position offers a unique opportunity to be part of a growing company in the aesthetics and wellness industry, with opportunities for advancement and growth. If you are passionate about customer service, have a strong interest in aesthetics and wellness, and are an enthusiastic communicator, we would love to hear from you!

Key Responsibilities:

Client Interaction & Customer Service:

Greet and check-in clients upon arrival, ensuring a positive first impression. Schedule client appointments, ensuring accuracy and efficiency in booking. Provide clients with information about services, treatments, and products offered by the med-spa. Address and resolve any client concerns or issues in a professional, timely manner.

Administrative Support:

Maintain and update client records accurately in the system. Assist with the completion of client paperwork and forms. Process payments, including cash, credit card transactions, and any client billing inquiries. Maintain a clean, organized, and welcoming front desk area.

Collaboration and Team Support:

Work closely with other team members, including aesthetic professionals, sales reps, and clinic staff, to ensure a smooth client experience. Assist with administrative tasks, including managing client consultations, and helping clients with financing options.

Scheduling and Coordination:

Handle client rescheduling requests and cancellations in an efficient and courteous manner. Ensure all client information is updated and accurately entered into the system

Work Environment:

Ensure the front desk area is always clean, organized, and welcoming for clients and staff. Assist in maintaining a clean and safe work environment for staff and clients.

Requirements:

Spanish (Required) English (Preferred) Must be authorized to work in the U.S. Previous customer service experience is required, with experience in a medical, spa, or wellness environment a plus. Basic computer knowledge and familiarity with office equipment (e.g., phone systems, scheduling software). Strong communication skills and the ability to handle multiple tasks in a fast-paced environment. Motivated and enthusiastic with a passion for the wellness and beauty industry. Team-oriented with a positive and approachable demeanor.

Job Type:

Full-time Pay:

Range:

$18-20 per hour

Benefits:

401(k) matching

Health Insurance PTO Employee Discount Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Employee discount Health insurance Paid time off Application Question(s): Are you able to complete our schedule? ( Tuesday-Saturday 9am-6pm with one hour lunch) What duties were you responsible for in your last front desk position?

Experience:

Front desk: 1 year (Preferred)

Language:

Spanish (Required) English (Required) Ability to

Commute:

Lake Worth, FL 33460 (Required)

Work Location:

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