CSR-4-40

license (at Agency expense) Establish customer relationships and follow up with customers, as needed. Triage incoming customer contact to the appropriate departments. Assist other team members in creating a proactive service environment. Assist with billing inquiries and take payments. Maintain a positive attitude with customers. Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Manage multi-line phone systems, directing calls efficiently and professionally Handle incoming correspondence, including emails, mail, and deliveries Maintain organized filing systems, data entry records, and office supplies inventory Support calendar management and scheduling for meetings and appointments Provide customer support by addressing inquiries, resolving issues, and ensuring excellent client communication Qualifications Technical proficiency with office management tools including multi-line phone systems and calendar software Excellent computer literacy with the ability to adapt quickly to new software applications Strong organizational skills with keen attention to detail Exceptional customer service skills combined with professional phone etiquette and clear communication abilities Ability to multitask efficiently in a fast-paced environment while maintaining high productivity levels We seek an energetic professional interested in helping the agency grow and retain business through remarkable customer experiences. If you are a motivated, self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. The agency seeks to keep employees engaged through great pay combined with non-financial incentives to keep work fun and exciting. As an Agent Team Member, you will receive... Competitive Salary Health Benefits (Company pays 67%) Matching 401K Plan Hourly pay plus bonus 19 days Paid time off (14 Reg. Days plus 5 additional at Holidays) Valuable experience which usually leads to promotions to other roles in the agency!

Requirements:

Comfortable multi-tasking with computer systems and phone at the same time Pleasant demeanor - even when the occasional customer isn't. Excellent interpersonal skills Team player ( It's an 15-person office and we are like family, so we place a lot of emphasis on positive culture ) Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. People-oriented Self-motivated Detail oriented Property and Casualty license (must be able to obtain)

Job Type:

Full-time Pay:

$40,000 per year

Pay:

$40,000.00 per year

Benefits:

401(k) matching Health insurance Life insurance Paid time off Parental leave Retirement plan Application Question(s): Do you have a criminal record? Ability to

Commute:

Melbourne, FL 32904 (Required)

Work Location:

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