Receptionist

Receptionist Del Toro Insurance - 3.3 Miami, FL Job Details Full-time 3 hours ago Qualifications Spanish Microsoft Excel Maintaining an organized workspace Microsoft Outlook Guest relations Phone communication Greeting customers Filing English Administrative experience High school diploma or GED Data entry Clerical experience Appointment scheduling Clean workspace maintenance Communication skills Entry level Client interaction via phone calls Full Job Description Job description Company Overview Del Toro Insurance is an insurance franchisor focused on developing and empowering entrepreneurs within the industry. With operations in Florida and Texas, we provide a strong support ecosystem—including training, onboarding, IT, HR, and accounting—to drive the success and growth of our employees and franchisees. Through strategic partnerships with leading insurance carriers, we offer a structured and scalable platform that fosters long-term professional development and a sustainable career path.

Job Summary:

We are seeking a professional and customer-focused Receptionist to join our team. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and efficient front desk experience. You will also provide essential administrative support to maintain smooth office operations while playing a key role in coordinating collective activities and managing external service providers.

Responsibilities:

Greet and assist visitors, clients, and employees with a professional and friendly demeanor. Answer, screen, and direct phone calls to the appropriate departments. Manage the front desk area to ensure it is clean, organized, and presentable. Handle mail distribution, deliveries, and courier services. Maintain office supplies inventory and assist in reordering when necessary. Provide administrative support such as scheduling appointments, filing, and data entry. Address and resolve basic inquiries or redirect complex issues to the appropriate staff. Coordinate activities of collective interest by managing email communications, customer interactions, and phone calls to support the company's initiatives. Serve as a liaison with external service providers responsible for the upkeep of common building areas, such as air conditioning systems, elevators, and maintenance services. Supervise and maintain discipline in the front desk area, ensuring a professional and efficient environment by controlling access, keeping doors closed, and promoting a quiet workspace.

Qualifications:

Fluent in English and Spanish (written and spoken preferred). Prior experience as a receptionist or in a customer service role (preferred) Strong organizational and multitasking skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Professional appearance and communication skills. High school diploma or equivalent.