Front Desk Receptionist

Front Desk Receptionist Trujillo Medical Center - 2.0 Miramar, FL Job Details Full-time $19 - $21 an hour 4 hours ago Benefits 401(k) Paid time off Employee discount Professional development assistance Qualifications Spanish Medical documentation Patient flow optimization Vital signs Insurance verification Electronic health records (EHR) management Achieving HIPAA compliance Maintaining patient confidentiality Greeting customers Processing cash transactions HIPAA English Patient safety Medical scheduling Administrative experience Medical administrative support Prescription verification Organizational skills Patient interaction Clerical experience 1 year Document management Managing patient records Care coordination Referral coordination Communication skills Medical receptionist Entry level Full Job Description Job Summary We are seeking a Front Desk / Medical Receptionist who is organized, professional, and able to manage high patient volume while maintaining accuracy and HIPAA compliance. This role is essential to clinic operations and patient flow. Attention to detail and accountability are required. Key Responsibilities Patient Check-In Greet patients professionally, maintain eye contact, and ensure proper sign-in Verify and update patient demographics, insurance, HIPAA forms, and documentation Scan IDs, insurance cards, and required forms for new patients Ensure insurance eligibility has been verified prior to visit Collect copays, balances, deductibles, and lab fees when applicable Accurately update patient status in EMR (ECW) Coordinate patient flow with Medical Assistants and providers Take patient's vitals when needed. Patient Check-Out & Scheduling Schedule follow-up appointments, referrals, and diagnostic testing Review provider orders (including future orders) prior to check-out Confirm prescriptions were sent to the correct pharmacy Ensure patients have access to the patient portal Address incomplete check-outs and delayed encounters Administrative & Office Support Handle cash payments following office protocol Scan, upload, and securely manage patient documents (HIPAA compliance) Assist with confirmations, eligibility checks, and next-day scheduling Manage faxes, referrals, pre-op documentation, and general clerical duties Support clinic campaigns (physicals, follow-ups, school physicals, etc.) Patient Safety & Professionalism Identify and escalate critical patients immediately De-escalate upset patients and involve supervisors/providers as needed Ensure no patient leaves without provider notification Maintain strict confidentiality at all times Required Qualifications Minimum 1 year experience in a medical front desk or healthcare setting Strong knowledge of HIPAA and patient privacy standards Experience with EMR systems (ECW preferred) Comfortable handling payments and insurance verification Bilingual (English/Spanish) preferred Strong communication, organization, and multitasking skills Reliable, punctual, and detail-oriented

Pay:

$19.00 - $21.00 per hour

Benefits:

401(k) Employee discount Paid time off Professional development assistance

Experience:

Medical receptionist: 1 year (Required)

Language:

Spanish (Preferred) Ability to

Commute:

Miramar, FL 33027 (Required)

Work Location:

In person