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Front Office Coordinator
Job
Confidential
Niceville, FL (In Person)
Part-Time
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Job Description
About the Position We are looking for a part-time employee to do multiple tasks in a busy office located in Niceville. The ideal candidate must be able to multi-task in a busy, professional environment while maintaining excellent client service. Candidate must also be a team player who has a positive attitude and exceptional attention to detail. Hours per week would be approximately 25 hours per week. Preferred availability from 7:30a on. Starting hourly rate is $15.00 and will vary based upon experience. Duties Welcomes clients and visitors Schedules appointments for established and new clients. Collects and records client payments. Assists clients by anticipating clients' anxieties, answering clients' questions, and maintaining the waiting area. Maintains client information by obtaining, recording, and updating personal, insurance, and financial information. Prepares appointment lists, superbills, and appropriate forms. Answers the phone and responds to inquiries, texts and voicemails for the office. Coordinates referrals through insurance and/or to other medical offices. Verifies eligibility and insurance information for clients. Performs office duties of faxing, copying, scanning, chart building. Maintains client confidence and protects operations by keeping information confidential. Obtains insurance authorization for client visits. Contributes to team effort by accomplishing related tasks as needed. Skills/Qualifications Ability to multi-task Robust problem-solving skills Strong organizational skills Positive attitude Telephone etiquette Strong attention to detail Customer focus Ability to work in a fast-paced environment Strong listening and verbal communication skills Proficient computer skills Experience with Microsoft Office (Word, Excel, Outlook) High school diploma or equivalent Flexibility Reliability Preferred Experience Cash handling Medical office background and familiarity with medical insurance