We're looking for a warm, polished, and detail-oriented Studio Experience Coordinator to be the first and last face our clients meet. You'll set the tone for a calm, luxury experience at Ocala's premier Pilates studio supporting reformer, mat, group, and private sessions. This is not a high-volume medical or corporate front desk role. It's a client-experience position in a refined studio environment where every interaction should feel personal, seamless, and elevated. What you'll do Greet clients and guests with genuine warmth and professionalism Manage check-ins, check-outs, and class/private session scheduling Answer phones and messages, book sessions, and handle inquiries with care Process payments and memberships accurately Keep the front desk, lobby, and studio entry calm, clean, and beautiful Support instructors and studio flow so classes start smoothly Help with light retail, promotions, or client follow-up as needed Maintain client records and communicate clearly with the team What we're looking for Excellent communication skills — calm, clear, and welcoming in person and on the phone Strong attention to detail and organizational skills Comfort with scheduling software (Mindbody, Mariana Tek, or similar is a plus — we'll train) Professional appearance and presence that matches a luxury studio Reliable, punctual, and able to work studio hours (including some evenings/weekends as needed) Genuine interest in wellness and creating a positive client experience Why join us Work in a beautiful, intentional studio environment Free or heavily discounted Pilates classes Be part of building the best luxury Pilates studio in Ocala Supportive team focused on quality over volume

Pay:

$17.00 - $20.00 per hour Expected hours: 20.0 per week

Benefits:

Employee discount Flexible schedule Free parking

Work Location:

In person