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Front Desk Receptionist

Job

Alma Behavioral Group

Orlando, FL (In Person)

Full-Time

Posted 5 days ago (Updated 3 days ago) • Actively hiring

Expires 6/15/2026

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Job Description

Job Title:
Front Desk Receptionist -
Psychiatric Office Location:
Orlando, Fl 32819
Job Type:
Full-time About Us:
Our psychiatric office is dedicated to providing compassionate and effective mental health care to our community. We are seeking a professional and personable Front Desk Receptionist to join our team. The ideal candidate will be organized, friendly, and committed to delivering excellent patient service in a fast-paced environment.
Responsibilities:
Greet patients and visitors in a warm and professional manner. Answer phone calls, schedule appointments, and manage voicemail messages. Verify patient information and assist with new patient registration. Perform insurance verification and ensure accurate documentation of coverage details. Maintain accurate records by updating patient files and ensuring confidentiality. Process payments, issue receipts, and manage billing inquiries. Coordinate with clinical staff to ensure smooth office operations. Handle incoming and outgoing mail, faxes, and emails. Manage office supplies and maintain a tidy front desk area. Assist patients with questions and concerns, ensuring they feel supported.
Qualifications:
High school diploma or equivalent required; additional education in healthcare administration is a plus. Previous experience in a medical office, particularly in mental health or psychiatry, is preferred. Strong communication skills with a compassionate and empathetic demeanor. Proficiency in scheduling software and Microsoft Office (Word, Excel, Outlook). Ability to handle sensitive information with discretion and confidentiality. Excellent multitasking and organizational skills.
Bilingual Benefits:
Competitive pay based on experience. Paid time off Opportunities for professional development. Supportive and positive work environment. How to
Apply:
Please submit your resume along with a cover letter detailing your experience and why you would be a great fit for our team. We look forward to hearing from you! Submit your resume to Almabehavioralgroup@gmail.com
Job Type:
Full-time Experience:
Medical Office Front Desk:
1 year (Required) Ability to
Commute:
Orlando, FL 32819 (Required) Ability to
Relocate:
Orlando, FL 32819: Relocate before starting work (Required)
Work Location:
In person

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