MA and Front Desk Receptionist for Family Tree Primary Care

Family Tree Primary Care is seeking a warm, outgoing, and dependable full-time Medical Assistant / Front Desk Receptionist to join our growing team. We are a small, family-oriented Direct Primary Care practice that provides personalized, concierge-style medical care to our patients. Unlike traditional offices, we do not bill insurance. Instead, we offer membership-based care focused on meaningful patient relationships and exceptional service. We are looking for someone who genuinely enjoys helping people, creates an outstanding first impression, and wants to grow with a close-knit practice that values compassion, teamwork, and excellence. This position is full-time, Monday through Friday from 9 AM-5 PM. About This Position The ideal candidate is professional, highly organized, positive, and motivated. You should be comfortable multitasking in a fast-paced environment while maintaining a friendly and welcoming demeanor for every patient interaction. Candidates with medical assistant experience, clinical skills, or interest in healthcare are strongly encouraged to apply. Responsibilities Responsibilities include, but are not limited to: Warmly greeting and checking in patients Answering phones and responding to patient questions Explaining our office, membership model, providers, and services to prospective patients Scheduling appointments efficiently and accurately Managing patient communication and electronic messages Scanning and attaching records to patient charts Processing incoming mail, faxes, and documentation Assisting with office organization, inventory, and light cleaning Helping wherever needed to support the team and patient experience Taking vitals and assisting clinically when applicable

Qualifications:

Outstanding customer service skills Friendly, professional, and compassionate personality Strong written and verbal communication skills Highly organized with attention to detail Reliable, punctual, and dependable Ability to multitask and prioritize responsibilities Team-player mentality Comfortable learning electronic medical record systems and office software

Preferred Experience:

Medical assistant experience or certification Front desk or medical office experience Familiarity with EMR systems Experience with patient scheduling and phone triage Benefits 401(k) PTO Employee discount Supportive team environment Opportunity for growth within the practice Schedule Monday-Friday 9 AM-5 PM In-person position

Pay:

$18.00 - $22.00 per hour

Work Location:

In person