Front Desk Receptionist

WHAT WE DO?

We are a local, family, and health-focused functional medicine office, that also offers chiropractic and neuro-rehabilitation services. Optimal You Wellness Center's goal is to provide comprehensive health and wellness programs in Saint Augustine, FL, to help you optimize your health through holistic and alternative health care for you and your entire family. Using clinical neurology, functional medicine, and chiropractic care, we evaluate the entirety of you as a person instead of only considering signs of illness. Aspects such as medical history, family history, lifestyle, nutrition, mental health and well-being, and much more are all a part of our holistic three-pronged approach: Trauma (neuroplasticity and chiropractic), Toxins (nutrition), and Thoughts (neuro systems, brain development, lifestyle). Our Membership Program provides a holistic approach, ensuring body, mind and spirit are on their best path to healing, so you can be your optimal self. We work with you to learn the stressors, health issues, and unique needs you have, resulting in personalized nutrition, stress relief, and movement plans that fit your lifestyle.

WHO ARE WE LOOKING FOR?

Someone who value what we value: Honesty Trust Excellence Discipline Commitment Gratitude Choosing Joy

SOMEONE WITH THE FOLLOWING SKILLS

A genuine love for helping people Loves communication and is not wary of confrontation Excellent work ethic Efficient worker Ability to effectively communicate & collaborate with others Problem Solver Have integrity Super organized Attitude to continually improve Computer - must be knowledgeable with Microsoft Word, email, typing, texting MUST be familiar with social media

WHAT DOES THE POSITION ENTAIL?

Above all, help provide amazing care to our patients. Create a welcoming, high energy environment for patients and your team Assist with CA work Learn all patient names. We know every patient name because we care about every patient. Help patients check-in for initial & regular appointments Respond to patient phone calls & texts Call & confirm new patient appointments Reschedule missed patient appointments Converse with patients about their health goals Create excitement, invite patients & register them for our in-office events Help video patient testimonies Follow up on patient referral conversations Input new patient information Create financial plans that reflect the doctor's recommendations for patient care Organize office files Light cleaning Assist with technology support in the office and ordering tests if needed Keeping up with supplement inventory Continually act to improve efficiency & effectiveness Train continually to improve •Must have experience in customer service, and scheduling•

SCHEDULE

This position is hourly for 16-24 hours/week. Each week the schedule varies slightly.

Tuesday/Thursday:

9:00 am - 5:00pm Additional hours may be needed depending on each week's training needs, work load, and current office needs

BENEFITS

Earned after a period of employment: Though we don't offer traditional health insurance, we offer chiropractic care for you, your spouse and children (if applicable), and wholesale pricing on vitamins and supplements. Increases in pay and benefits may be earned as length of employment increases and excellence in work performance increases. We look forward to meeting you!

Job Type:

part-time

Pay:

$15.00 - $18.00 per hour

Job Types:

Part-time, Contract Pay:

$15.00 - $18.00 per hour

Benefits:

Employee discount Flexible schedule

Experience:

Customer service: 1 year (Required) Shift availability: Day Shift (Required)

Work Location:

In person