We are seeking a friendly, organized, and detail-oriented Insurance Verification & Front Desk Coordinator to join our dental practice in St. Petersburg . This role is ideal for someone who enjoys working with patients, understands dental insurance, and thrives in a fast-paced dental office environment.
Responsibilities:
Verify dental insurance benefits and eligibility prior to patient appointments Communicate insurance coverage, estimates, and patient financial responsibility Check patients in and out and assist with scheduling appointments Answer phones, respond to patient inquiries, and manage front desk flow Collect copays and payments and accurately update patient accounts Coordinate with clinical and billing teams to ensure patient and insurance information is accurate Maintain accurate and organized patient records in the practice management system
Qualifications:
Prior experience in a dental front desk or insurance verification role required Knowledge of dental insurance plans, benefits, and terminology Familiarity with dental practice management software such as Dentrix, Eaglesoft, CareStack, or similar Strong communication and customer service skills Excellent attention to detail and organizational skills Ability to multitask and work efficiently in a busy dental office
Schedule:
Monday through friday No weekends We offer a supportive team environment, consistent hours, and the opportunity to grow within a busy, patient-focused dental practice. We are looking for someone dependable, positive, and experienced who can confidently assist patients while helping keep the front office running smoothly.