Receptionist/Data Entry (Summer Camp)

GENERAL PURPOSE

Serves as an integral part of the Parks and Human Summer Camp Program. Works with school-aged children to ensure they are provided with a safe and healthy environment during the summer camp program hours. This is a temporary position, which carries no employee benefits or paid time off. Campers are ages 6 through 13 years of age.

SUPERVISION RECEIVED

Works under the general guidance and direction of the Director of Parks and Human Services or designee.

SUPERVISION EXERCISED

None Serves as the first point of contact for parents/guardians and visitors, providing professional and courteous customer service at all times. Manages camper check-in and check-out procedures, ensuring proper authorization and adherence to dismissal protocols. Accurately enters and maintains camper information, including registration details, emergency contacts, attendance, and payment records in designated systems. Maintains and updates daily attendance logs, rosters, and sign-in/sign-out sheets for all camp groups. Verifies required documentation, including registration forms, medical information, and waivers, ensuring compliance with departmental policies. Responds to inquiries from parents/guardians regarding camp schedules, activities, policies, and general information. Assists with communication between camp staff and parents, including relaying messages, distributing notices, and reporting concerns as appropriate. Maintains organized and confidential camper records, ensuring data accuracy and privacy at all times. Prepares and processes reports, forms, and correspondence related to camp operations, including incident and accident documentation. Supports camp staff by providing administrative assistance, including filing, copying, and organizing materials for daily activities and special events. Monitors the reception area to ensure a safe, welcoming, and organized environment for campers and families. Assists with light facility duties, such as maintaining a clean front desk area and organizing supplies. Follows established safety procedures and assists in emergency situations by contacting appropriate personnel and maintaining accurate records. Maintains punctuality and consistent attendance as an essential function of the position. May be required to work flexible hours, including early drop-off and late pick-up times, and occasional outdoor support as needed. Performs additional duties as assigned to support the overall success of the Summer Camp and Parks and Human Services programs. Must possess a high school diploma or equivalent. Minimum of one (1) year of clerical experience. Knowledge of Microsoft Excel is preferred. CPR and First Aid Certification is mandatory and must be current throughout summer camp. Certifications training will be provided through the Parks and Human Services Department.

Required Knowledge, Skills and Abilities :

Knowledge of basic office procedures, administrative practices, and customer service principles. Familiarity with data entry systems, registration software, and standard office equipment (computers, printers, phones). Understanding of confidentiality requirements and proper handling of sensitive information, especially involving minors. Knowledge of general camp operations, policies, and safety procedures. Strong data entry and typing skills with a high level of accuracy and attention to detail. Excellent verbal and written communication skills for interacting with parents/guardians, staff, and the public. Customer service skills with the ability to handle inquiries, concerns, and complaints in a professional manner. Organizational and time management skills to manage multiple tasks, records, and deadlines efficiently. Basic computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook) or similar systems. Ability to maintain confidentiality and handle sensitive information with discretion. Ability to multitask in a fast-paced environment while maintaining accuracy and professionalism. Ability to interact effectively and courteously with children, parents/guardians, and staff from diverse backgrounds. Ability to follow established procedures for check-in/check-out and ensure compliance with safety protocols. Ability to remain calm and respond appropriately in emergency or high-pressure situations. Ability to work both independently and as part of a team to support camp operations. Ability to maintain a welcoming, organized, and efficient front desk environment at all times. Ability to work collaboratively with supervisors and team members to support program goals. Ability to successfully pass physical, drug testing and background check.

NOTE:

Finger printing is required; all finger prints will be checked through the State of Florida's Volunteer and Employee Criminal History System (VECHS) as well as through the Department of Children and Families (DCF).

SPECIAL REQUIREMENTS

None

TOOLS AND EQUIPMENT USED

None

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee in this position to successfully perform the essential functions of this job. The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position. While performing the duties of this job, the employee is frequently required to walk, run, climb, balance, stoop, kneel, crouch, crawl, sit, talk, and hear. The employee is frequently required to use hands to finger, handle, feel and operate objects, tools, or controls, and reach with hands and arms. The employee must occasionally lift and or move objects up to 30 pounds. Specific vision abilities required by this job include close vision, color vision, distant vision, and the ability to adjust focus. While performing the duties of this job, the employee regularly works in outside weather conditions and may be exposed to wet and/or humid conditions or caustic chemicals. The noise level in the work environment is usually loud.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EQUAL EMPLOYMENT OPPORTUNITY STATEMENT

The City of Lauderdale Lakes, Florida, is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act (ADA), the City of Lauderdale Lakes will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of the job.

DISCLAIMER

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.