Guest Services Attendant- Part-Time- Shooting Range

Performs clerical, administrative and light housekeeping duties. Work involves the use of computer applications including CivicRec and Microsoft Office Suite. Works under the close supervision of the immediate supervisor. Answers telephone, greets visitors and receives inquiries. Provides exceptional customer service/guest relations. Assists guests with Range Registration. Assists with point-of-sale operations. Maintains and updates logs, files, and records. Performs light housekeeping duties.

Education and Experience:

High school diploma / GED and at least (1) one year of related customer service/administrative work experience, or an equivalent combination of formal education and related working experience. This position is expected to work weekends and holidays when the Shooting Range is open.

Licenses, Certifications or Registrations:

Valid Driver's License Knowledge, Abilities and Skills:

Knowledge of office policies and procedures. Knowledge and practice of organizational and time management skills. Ability to operate various office equipment. Ability to understand and follow oral and written instructions. Ability to use a personal computer and various computer programs. Ability to maintain and update logs, files, and records with a high degree of accuracy. Ability to prepare correspondence and reports. Ability to effectively communicate, both verbally and in writing. Ability to effectively interact and establish positive working relationships with staff and the public. Typing/keyboard skills. Knowledge and/or the ability to learn about firearms and their safe use is paramount. Ability to provide exceptional customer service, both in person and over the phone. Ability to operate a point-of-sale cash register and provide accurate change. This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.

JOB DESCRIPTION / ADA ACKNOWLEDGEMENT ATTESTATION I

understand that a qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act. I have read the job description for the above position and understand the job duties, requirements, and responsibilities for the position. I attest that I am able to perform the essential functions as outlined in the job description either with or without accommodation. I understand that if I require accommodation, I will contact the Human Resources Department to request accommodation. If I have any questions about the job duties described in the above job description, I should discuss them with my immediate supervisor or a member of the Human Resources staff. I have discussed any questions I may have had about this job description prior to signing this form. ____________________________ ___________________________ Employees Signature Date ____________________________ ___________________________ Employees Name (Please Print) Employee Number