Front Desk Associate

Front Desk Associate Dermtology and Skin Cancer Center Windermere, FL Job Details Full-time 1 day ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Phone communication Greeting customers English Medical scheduling Organizational skills Multi-line phone systems Patient interaction Clerical experience Guest services Referral coordination Communication skills Entry level Under 1 year Office experience Client interaction via phone calls Full Job Description Job Overview We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will handle front desk operations, provide exceptional customer service, and be a valuable team member. Your positive attitude and organizational skills will ensure a smooth flow of daily activities, creating a professional and friendly environment for patients and team members. Responsibilities Greet visitors warmly and direct them appropriately, ensuring a positive first impression. Handle scheduling appointments, collecting patient copays and deductibles. Handle referrals for patient visits. Manage multi-line phone systems, answer inquiries promptly, and route calls efficiently. Provide customer support by addressing questions or concerns professionally and courteously in person or over the phone. Demonstrate excellent phone etiquette when handling inquiries via phone or text communication. Experience Prior office experience or clerical experience is preferred but not required; we value enthusiasm and a willingness to learn. Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Excellent communication skills in English; bilingual abilities are a plus for serving diverse clientele. Demonstrated ability to manage multi-line phone systems with professionalism and courtesy. Join us as a Front Desk Associate to be the friendly face that keeps our office running smoothly!

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person