RECEPTIONIST

in Norcross, Georgia at

Milner Inc Save New Job Function:

Admin/Clerical/Secretarial Milner Inc Norcross, Georgia, 30092, United States Posted on October 28, 2026 New job! Apply early to increase your chances of getting hired.

Job Description Job Title:

Receptionist Department:

Administrative Reports To:

Call Center Manager Location:

Peachtree Corners, GA Date:

10/27/2026 Position Summary The Receptionist serves as the first point of contact for the organization, providing exceptional customer service by professionally handling incoming calls, emails, and visitors. This role supports overall customer care operations by routing inquiries to the appropriate departments, assisting with information requests, and acting as an overflow agent for the call center during peak periods. Essential Duties and Responsibilities Answer and route incoming customer care calls promptly and professionally. Serve as the primary point of contact for all incoming phone inquiries. Monitor and manage the customer care mailbox and respond to emails promptly. Greet visitors courteously and direct them to the appropriate person or office. Act as an overflow call center agent during high-volume periods. Maintain accurate records of calls, messages, and visitor traffic. Perform additional administrative duties as assigned. Education Requirements High school diploma or equivalent required. Experience & Skills One to three years of receptionist or office experience preferred. Excellent customer service and interpersonal skills. Strong verbal and written communication skills. Proficiency in Microsoft Office Suite and office equipment. Ability to multitask and work in a fast-paced environment. Strong attention to detail and problem-solving skills. Work Environment General office environment. May require extended periods of sitting or standing. Some physical effort is required which may involve bending, reaching, stretching, or similar activities as well as lifting or moving items weighing up to 60 pounds. Special Requirements Employees must complete the required courses as described by Human Resources for all employees. This description presents the major responsibilities required for this job title. Individual positions may require the performance of additional duties as assigned. Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Customer Service Representatives jobs near me in Georgia Jobs near me in Georgia Customer Service Representatives jobs Job Location Norcross, Georgia, 30092, United States Frequently asked questions about this position See Job Details