Displays high level of professionalism and gives superb customer service
Obtains and reviews patient demographic and insurance information for accuracy
Verifies insurance and collects copays, co-insurance, and outstanding balances
Ensures all patient intake forms are signed and complete
Answers patient communication pathways including multiple phone lines, Solution Reach Conversations Messaging Portal, and email/fax
Schedules appointments
Processes medical record requests per policies and procedures
Coordinates with Surgical Staff to ensure optimal patient experience

Qualifications Education:

High School Diploma or Equivalent Certificate Required Skills:

Minimum 2 years of experience in a medical office/health care setting
Minimum 2 years of health care insurance experience
Strong computer knowledge and skills with a minimum typing speed of 30 WPM
Strong desire to assist others and provide excellent customer service
Must be highly dependable and organized
Outstanding interpersonal skills
An impeccably clean, polished, professional image
The ability to learn quickly, retain training, problem solve and think independently

Preferred Skills:

Understanding of medical terminology Company Benefits We offer a competitive benefits package to our employees: Medical Dental Vision 401k w/ Match HSA/FSA Telemedicine Generous PTO Package We also offer the following benefits for

FREE:

Employee Discounts and Perks Employee Assistance Program Group Life/AD&D Short Term Disability Insurance Long Term Disability Insurance EyeSouth Partners is an equal opportunity employer. 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