Receptionist - State Farm Agent Team Member

Benefits:

Simple IRA License reimbursement Bonus based on performance Flexible schedule Health insurance Opportunity for advancement Training & development

ABOUT OUR AGENCY

Our agency opened in 2012 and is a close-knit team of five built on strong relationships and a customer-first approach. Before becoming a State Farm agent, I had a background in social services, which continues to shape how we care for and support our customers. I hold a Bachelor of Arts from the University of Nevada, Las Vegas and a Master's in Counseling Psychology from Chaminade University. I'm a proud wife and mother of three, with a dog and three tortoises, and I'm also a second-generation State Farm agent. For our team, we offer health benefits, a Simple IRA, professional development, team-building events, and a strong focus on work-life balance. Our office culture is warm, friendly, and relationship-driven. We believe insurance can be taught, but genuine care and connection matter most. We're looking for someone who is reliable, coachable, and adaptable•someone who enjoys working with people and is eager to learn and grow in a supportive environment.

ROLE DESCRIPTION

Ashley Gundaker•State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist•State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

Greet customers warmly in person and over the phone, directing them to the appropriate team members. Manage appointment scheduling and office communications. Assist in handling incoming inquiries and maintaining customer records. Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options. Provide excellent customer service and follow up on customers needs. Support the team with various administrative tasks and projects.

QUALIFICATIONS

Previous experience in a receptionist or customer service role. Communication and interpersonal skills. Organizational and multitasking abilities. Comfortable with engaging in sales conversations. Basic computer skills, including Microsoft Office and CRM systems.