Radiology Assistant

Position Summary The Patient Information Coordinator is responsible for the day-to-day coordination of all clerical activities. This includes but is not limited to: emphasizing customer service when greeting patients, scheduling and registering patients, verifying and documenting preauthorization information and using PACS to assist with electronic transmission of images. Education and Experience Requirements

EDUCATION

Required:

High School diploma or

GED Preferred:

LICENSES AND CERTIFICATIONS

Required:

Preferred:

BLS TRAINING AND EXPERIENCE

Required:

Preferred:

Excellent computer skills Essential Job Functions Greets all customers with courtesy and professionalism and provides appropriate assistance and information. Receives, screens, routes and responds to incoming telephone calls in a polite and professional manner. Obtains accurate information, delivers appropriate messages, and directs calls as needed. Receives, manages and accurately transcribes external provider orders in a timely manner. Scan orders and supporting documents into Epic. Exhibits advanced knowledge of scheduling exams. Understands the difference between the modality types, preps for each exam and appointment durations. Is able to independently manage the scheduling work queue. Assures that prior authorizations have been completed prior to scheduling exams. Demonstrates knowledge and competence in the functions and processes of Merge PACS to include burning CDs and electronically routing images. Demonstrates knowledge and competence in Epic functions and processes. Maintains a clean and tidy workspace. Engages in and contributes toward department specific quality outcomes. Actively participates in employee rounding sessions. Performs all other duties as assigned.