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Spark By Hilton Cedar Falls

Front Desk Associate

Job Description

Job Summary We are seeking a dynamic and personable Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your energy, organizational skills, and technical proficiency will help create a positive environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a professional and friendly workplace atmosphere. Duties Greet visitors and clients warmly, ensuring they feel valued and attended to promptly Answer multi-line phone systems efficiently, directing calls with professionalism and courtesy Support client communication efforts through phone support, email correspondence, and follow-up as needed Experience Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with Google Workspace applications Experience managing multi-line phone systems and providing excellent phone etiquette Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment Join us as a Front Desk Associate to be the first point of contact that sets the tone for our organization's professionalism! Your enthusiasm for customer service combined with your technical expertise will help foster a welcoming environment while supporting essential administrative functions. This paid role is perfect for motivated individuals eager to grow their hospitility management skills in a team setting.
Pay:
From $13.00 per hour
Work Location:
In person
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