Receptionist - Department of ENT

PLEASE NOTE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY FOR FURTHER CONSIDERATION OF THIS POSITION - THIS INCLUDES THE EXPERIENCE AND EDUCATION PROFILES AFTER CLICKING SUBMIT

The Physicians Clinic of Iowa Department of ENT is seeking a full-time Receptionist to join our growing practice. This individual will work in our busy office and will serve in a variety of functions including reception and back-up registration. Primary duties for this position include, but are not limited to: Greet patients in a pleasant, prompt, and helpful manner Check patients out from their appointment and schedule any future needed appointments. Answer phones, answer general patient questions, and collect co-pays if not captured at check in. Document patient calls, inquiries, and task physician/nurse accurately and within a timely manner using the electronic health record system. Schedule, reschedule or cancel appointments as requested by referring providers or patients Will also perform other basic clerical duties.

Qualifications:

Previous experience using electronic medical software, appointment scheduling, and insurance background preferred. Proficiency (or ability to become proficient) in EMR and related computer systems. Strong Commitment to patient care and teamwork. Excellent communication skills, professionalism, reliability, and maintaining confidentiality. Thorough understanding of safety regulations and best practices. Why Join PCI? Competitive salary and comprehensive benefits. No nights or weekends. Paid holidays and a generous paid time off program. Supportive, team-oriented work environment focused on quality and compassion in patient care. PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco free workplace.