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Front Desk Coordinator
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The Woodland Eye Clinic
Dyersville, IA (In Person)
$35,360 Salary, Full-Time
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Job Description
Job Overview We are seeking an energetic and highly organized Front Desk Coordinator to be the welcoming face of our office. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will possess excellent communication skills, be proficient with office management tools, and thrive in a fast-paced environment. Join us and play a key role in creating a positive, professional atmosphere for clients, visitors, and team members alike. Duties Greet visitors, clients, and vendors warmly and professionally, ensuring they feel welcomed and valued Manage multi-line phone systems, screen calls, and direct inquiries efficiently using proper phone etiquette Handle appointment scheduling and calendar management for staff using electronic health records (Revolution EHR) Support office management tasks such as supply inventory, mail distribution, and basic bookkeeping responsibilities Assist with clerical duties including typing correspondence, organizing files, and supporting document proofreading to ensure accuracy Provide exceptional customer support by addressing inquiries promptly and professionally in person or over the phone Qualifications Proven experience in front desk or administrative roles within an office environment Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools Excellent organizational skills with the ability to multitask effectively and prioritize tasks efficiently Demonstrated customer service skills with a friendly demeanor and professional phone etiquette Experience with Revolution EHR (Medical Health Records preferred but not necessary) Clerical experience including data entry, filing, proofreading, and calendar management is essential Knowledge of medical or dental receptionist procedures is a plus but not required Ability to handle sensitive information discreetly while maintaining high levels of accuracy in record-keeping Join our team as a Front Desk Coordinator where your enthusiasm for organization and customer service will help create a welcoming environment. We value proactive professionals who excel at multitasking and take pride in delivering outstanding support every day!