Job Description
Employment Type:
Full time Shift:
Day Shift Description:
Position Purpose The Scheduler is responsible for coordinating and scheduling inpatient and outpatient procedures, tests, and surgeries across multiple facilities. This role ensures efficient use of provider schedules, communicates with patients and physicians, and adheres to departmental and insurance requirements. The Scheduler also handles preauthorization, manages clinic schedules to enhance patient experience and productivity, and triages incoming calls appropriately. Job Duties Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Schedules and reschedules patient procedures, tests, surgeries, and exams across multiple facilities. Coordinates surgery and procedural schedules with physicians, hospitals, and departments. Ensures room availability; required equipment, and medication are arranged prior to procedures. Maintains and leverages strong working relationships with patients, providers, and multidisciplinary teams to ensure a positive patient experience. Adapts to various changes and updates various scheduling systems promptly. Informs patients with appointment details including date, time, location, and preparation instructions. Schedules follow-up appointments as directed by physicians. Minimum Qualifications High school diploma or equivalent required. 2 years of experience in a medical or healthcare setting is required. Hours Full Time; 40 hours/week Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System's circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we're 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.
