Front Desk Coordinator

Front Desk Coordinator Iowa Wellness Center - 3.0 North Liberty, IA Job Details Full-time $18 - $25 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Interpersonal skills Phone communication Spreadsheets Client rapport building High school diploma or GED Attention to detail Patient interaction Office phone management Full Job Description Front Desk Coordinator High Performance Wellness Clinic (Growth Opportunity) Read This First This role is for someone who wants to grow, be challenged and become a key part of a high-performing team. If you're looking for just "a job" this not the right fit. If you're driven, coachable, love people, and want to build a long-term career in a wellness clinic that is expanding-keep reading. Who We Are We are a fast-growing wellness clinic offering offering a wide range of services focused on helping patients live healthier, better lives. We operate with a high level of energy, accountability, and positivity. Our team is committed to growth-both professionally and personally-and we treat our patients (an team) like family. Who We're Looking For (A-Player Only) You are: 1. A natural people person who thrives on interaction and connection. 2. You love health and wellness and everything it entails! 3. Energetic, positive, and dependable- you don't bring drama you bring solutions. 4. You are a master on the phone and multiple computer programs. 5. Comfortable being on your feet and moving all day. 6. A fast learner who is eager to grow and improve daily. 7. You're not looking for "just a job", you're seeking long term career and adventures. 8. Able to multitask under pressure without losing attention to detail. 9. A strong communicator (phone, in-person, and team communication). 10. Goal Oriented and take pride in getting things done right and on time. 11. Someone who takes ownership, not someone who needs constant direction. This is NOT for you if: 1. You struggle with punctuality or consistency. 2. You avoid responsibility or feed back. 3. You don't enjoy talking to people all day. 4. You prefer slow-paced or low-accountability environments. 5. You're not interested in growing or learning new skills. 6. You don't align with our mission or values. 7. You take constructive criticism personally or harbor resentment from it. 8. You're unreliable or take off work frequently. 9

• You struggle with time management.

Perks, Benefits & Logistics:

1. Full-Time 40 hours a week (sometimes more) 2. Monday - Friday 3. Major Holidays off 6. Health Insurance includes dental and eyes. 7. Retirement 8. In-Clinic Perks 9.

Start Date:

As soon as possible! 10.

Salary:

Based on Experience Your primary responsibilities:

• Create an exceptional first impression and patient experience
• Manage a busy front desk, phones and scheduling systems.
• Maintain organization, accuracy, and attention to detail in all tasks.
• Support clinic flow to ensure high productivity and efficiency.
• Scheduling
• Communicate clearly with patients about appointments and next steps.
• Uphold strict HIPPA compliance and confidentiality.
• Be a team player contributing to clinic growth.

Foundational Requirements:

• Must have a high-school diploma or GED.
• 3+ years experience.
• Strong understanding of Google & Excel spreadsheets and the ability to quickly learn new programs.
• Reliable daily transportation to work.
• Flexible, organized & able to multitask while meeting deadlines.
• Highly effective communicator and conversationalist.
• Have a background in customer service, in person & on the phone.

What You'll Gain 1. A long-term career opportunity, not just a job. 2. The chance to grow with a rapidly expanding wellness clinic. 3. Ongoing training and development. 4. A positive, high-energy team environment that feels like family. 5. The opportunity to be a part of something bigger and make an impact. We receive a large number of applications and are only interested in speaking with candidates who are serious about building a long-term career. We receive a large number of applications and are only interested in speaking with candidates who are serious about building a long-term career. To be considered, please submit the following: Start your application with the words: "I am an A-Player." Tell us: The longest position you've ever held and why you stayed. Why you're looking for a change now. What attracts you to a health and wellness environment. In 250 words or less, describe a time you turned a frustrated customer into a happy customer. Record a 2-minute video answering this question: "Imagine I am a new patient calling Iowa Wellness Center for the first time. How would you answer the phone and make me feel welcome?" Applications that do not complete all four steps will not be considered. We are looking for someone seeking their next home.

Pay:

$18.00 - $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance Application Question(s):

APPLICATION INSTRUCTIONS

(READ

CAREFULLY

) We receive a large number of applications and are only interested in speaking with candidates who are serious about building a long-term career. To be considered, please submit the following: Start your application with the words: "I am an A-Player." Tell us: The longest position you've ever held and why you stayed. Why you're looking for a change now. What attracts you to a health and wellness environment. In 250 words or less, describe a time you turned a frustrated customer into a happy customer. Record a 2-minute video answering this question: "Imagine I am a new patient calling Iowa Wellness Center for the first time. How would you answer the phone and make me feel welcome?" Applications that do not complete all four steps will not be considered. We are looking for someone seeking their next home. Ability to

Commute:

North Liberty, IA 52317 (Required)

Work Location:

In person