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Front Desk Receptionist
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Batavia Family Dental
Batavia, IL (In Person)
$41,600 Salary, Full-Time
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Job Description
Front Desk Receptionist Batavia Family Dental - 3.7 Batavia, IL Job Details Part-time | Full-time From $20 an hour 3 hours ago Benefits Paid time off 401(k) matching Employee discount Retirement plan Qualifications Patient scheduling systems Administrative experience Dentrix Organizational skills Multi-line phone systems Clerical experience Time management Full Job Description Overview We are seeking a dynamic and friendly Front Desk Receptionist / insurance coordinator, to be the welcoming face of our organization. In this vital role, you will serve as the first point of contact for visitors, clients, and team members, ensuring a positive and professional experience from the moment they walk through the door. Your energetic approach and excellent organizational skills will help maintain smooth office operations, manage multi-line phone systems, and support various administrative functions. This paid position offers an exciting opportunity to be an integral part of a vibrant team dedicated to delivering exceptional customer service and efficient office management. Pay based on skill level Responsibilities Greet visitors warmly, assist with check-in procedures, and direct them appropriately Manage multi-line phone systems with professionalism, answering inquiries promptly and courteously Handle incoming calls, take messages, and transfer calls accurately using proper phone etiquette Maintain organized filing systems, data entry records, and ensure accurate document proofreading Support office management tasks such as calendar management, appointment scheduling, insurance lookup and treatment planning. Assist with clerical duties including photocopying, faxing, mailing, and managing office supplies inventory Provide exceptional customer support by addressing inquiries efficiently and maintaining a positive attitude at all times Experience Prior office experience or administrative support roles demonstrating strong organizational skills Proficiency in Dentrix dental software. Experience with multi-line phone systems and handling high-volume calls with professionalism Bilingual abilities are highly desirable to serve diverse client needs effectively, but not required. Demonstrated clerical experience including data entry, filing, proofreading, and calendar management Excellent time management skills with the ability to prioritize tasks efficiently in a fast-paced environment Join us to be part of a lively team where your organizational talents and customer service expertise will shine! This role is perfect for someone who thrives on helping others, managing multiple responsibilities seamlessly, and creating a welcoming atmosphere for all visitors. We value energetic individuals committed to delivering top-tier support while growing their professional skills in a supportive environment. Highly proficient in Dentrix and Dexis software is a must to apply. Patient hours are as follows; Monday 11-5 Tuesdays 8-5 Wednesdays 8-3 Thursdays 8-5 Some Saturdays during School year ( to accommodate teachers and such) Off Fridays Off Saturdays in the summer.