Weekend Receptionist

Job Title:

Front Desk Assistant Reports To:

Executive Director Summary of Responsibilities The Front Desk Assistant serves as an ambassador for Villa Rose and supports the administrative operations of the facility while providing excellent customer service to residents, visitors, and staff. Essential Duties and Responsibilities Serves as an ambassador of goodwill to all who enter the facility. Provides basic facility information, brochures, and informational packets to individuals seeking information about Villa Rose. Greets all visitors in a friendly, courteous, and professional manner. Screens visitors and requires all guests to sign in at the reception desk. Maintains a clean, organized, and welcoming reception area. Does not direct or admit sales personnel to residents' apartments. Notifies the Administrator of sales personnel arrivals and verifies appointments. Receives and processes mail for facility staff and accepts outgoing mail and packages. Performs clerical duties including preparing marketing packets, assembling new employee folders, and folding and delivering monthly calendars and menus to residents. Restocks the soda refrigerator as needed. Maintains coffee station supplies and fills coffee makers as needed. Empties trash in designated areas on Saturdays and Sundays after 2:00 p.m. Resident-Centered Duties and Responsibilities Assists with weekend activities including calling Bingo on Saturdays and turning on Wii Bowling and movies as directed by the Activities Department. Assists residents with basic telephone and television troubleshooting. Demonstrates appreciation for the heritage, values, and wisdom of residents and maintains an understanding of the aging process. Other Duties Performs other duties as assigned. Qualifications High school diploma or equivalent required. Must possess strong interpersonal skills and the ability to relate effectively to a variety of people and personalities. Considerable initiative and sound judgment are required. Must possess basic word processing, technical, and clerical skills. Must demonstrate a caring and compassionate attitude toward residents and staff. Must be available to work every Friday and every other weekend. Other duties as assigned

Job Type:

Part-time Pay:

From $15.10 per hour

Benefits:

Flexible schedule

Work Location:

In person