REGIONAL OFFICE RECEPTIONIST

at Illinois Department of Children & Family Services in

Chicago, Illinois, United States Job Description Job Requisition ID:

55917

Opening Date:

05/07/2026

Closing Date:

05/21/2026

Agency:

Department of Children and Family Services Class Title:

OFFICE ASSOCIATE - 30015

Skill Option:

None Bilingual Option:

None Salary:

Anticipated Starting Salary (effective 7/1/26) $4144/month; Full Salary Range $4144-$5429/month

Job Type:

Salaried Category:

Full Time County:

Cook Number of Vacancies:

1

Bargaining Unit Code:

RC014

Clerical Employees, AFSCME Merit Comp Code:

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Why Work for Illinois? Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you're helping to improve schools, protect our natural resources, or support families in need, you're part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you're looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois. Position Overview The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Regional Office Receptionist. Under direction, this position will perform complex clerical services for professional staff in the assigned office, answer phones, and greet visitors. This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department's operations. DCFS offers a competitive compensation plan, excellent benefits, and a pension program. The ideal candidate for this position will have excellent organizational skills and strong communication skills. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois. Essential Functions Serves as Regional Office Receptionist Answers all incoming calls and screens callers to determine nature of request, many of which may be hostile Greets visitors and directs walk-ins to appropriate offices and resources Orders and distributes forms from Central Stores Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above Minimum Qualifications Requires knowledge, skill, and mental development equivalent to completion of high school Requires 2 years of office experience Conditions of Employment Requires ability to pass a background check All conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description To view full details and how to apply, please login or create a Job Seeker account