Receptionist

Job Summary We are seeking a professional and detail-oriented Receptionist to serve as the first point of contact at our corporate headquarters. This role is responsible for managing front desk operations, welcoming visitors, and providing administrative and customer service support. As the customer service department continues to grow, this position has the potential to transition into a full-time customer service role. Candidates must be open to that future opportunity. Key Responsibilities Front Desk & Communication Greet visitors, customers, and guests in a friendly and professional manner Answer and direct incoming phone calls promptly and courteously Manage front desk activities including mail, packages, and general inquiries Customer Service Support Assist the Customer Service team with reports, data entry, and order follow-ups Enter shipment status and tracking information into customer-specific portals Monitor and support EDI (Electronic Data Interchange) transactions Provide proactive order and shipment updates to customers via email or phone Follow up on orders on hold and collaborate with internal teams to resolve issues Maintain organized documentation of customer interactions and transactions Act as backup support for inbound calls and order entry during high-volume periods or team PTO Administrative Support Assist with various general administrative duties as needed Collaborate with warehouse, sales, and manufacturing teams to support order fulfillment Required Qualifications (Must Haves) 1+ year of front desk or receptionist experience 1+ year of office-based customer service experience (Manufacturing environment experience preferred) High School Diploma or GED Professional verbal and written communication skills Preferred Qualifications (Nice to Haves) Experience with ERP systems Previous order entry experience Strong data entry skills Soft Skills Highly detail-oriented Strong multitasking ability Self-motivated and comfortable staying busy during slower periods Professional, approachable, and customer-focused demeanor Work Environment Clean, organized office and warehouse setting Approximately 40-person office staff at corporate headquarters Opportunity for cross-training and long-term growth within customer service Job Type & Location This is a Contract to Hire position based out of Lake Zurich, IL. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Lake Zurich,IL.

Application Deadline This position is anticipated to close on May 5, 2026. h4>

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.