Receptionist

Description:

Job Description:

The Receptionist answers, screens, and directs phone calls to staff; takes messages and schedules appointments. Receives mail, documents, packages, and courier deliveries and delivers or distributes items. Performs administrative and clerical support tasks.

ROLE AND RESPONSIBILITIES

Greet and direct all visitors, including clients, vendors, job candidates, and customers. Handle all incoming calls. Schedule meetings and appointments for Senior Management, where directed. Review incoming mail and documents to distribute as appropriate. Additional duties may include typing, filing, and scanning documents. Book conference rooms for scheduled meetings and appointments. Assist in maintaining the cleanliness of the Suite, including the lobby area, employee break room, and conference rooms. Work in conjunction with the Operations Manager to maintain PAR level office supplies. Provide Skip Tracing Support to the other department as assigned. Help promote a company culture that encourages top performance and high morale. Follow all Policies and Procedures of SCCP. Participate in all SCCP mandatory and CMS regulatory training. Attend all staff meetings - in person or telephone (if unable to attend, responsible for knowledge of content). Abide by all SCCP information security policies, procedures, protocols, and practices. Participate in regular information security management trainings. Develop a comprehensive understanding of SCCP information security policies. Learn to recognize information security risks and report them when they are identified. Abide by SCCP principles and policies related to confidentiality. Demonstrate respect for individual diversity (culture, ethnicity, gender, race, religion, age, economic status). Engage in continuing education and training for professional growth and development. Other duties as assigned by Direct Report.

Requirements:

QUALIFICATIONS AND EDUCATION REQUIREMENTS

High School Diploma or Equivalent Required Minimum of 2 years of Receptionist/Administrative Assistant Experience Preferred

PREFERRED SKILLS

Excellent verbal communication skills. Ability to interact with health care professionals in a professional manner. • Computer Literate - Word, Google Doc and Excel. Able to multi-task, manage time and set priorities. Able to remain coachable and teachable at all times.