Front Office Receptionist Ensight Mental Health & Wellness, PLLC Pekin, IL Job Details Full-time $18 - $21 an hour 1 day ago Benefits Paid time off Flexible schedule Qualifications Customer communication HIPAA High school diploma or GED Health record tracking Organizational skills Faxing Managing patient records Full Job Description Front Office Receptionist Private Mental Health Practice About Our Practice We are a growing, patient-focused private psychiatry practice committed to providing high-quality mental health care in a welcoming and professional environment. Our team values compassion, efficiency, and respect for every individual we serve. Position Summary We are hiring a Front Office Receptionist to help manage daily administrative operations and serve as the first point of contact for patients. The ideal candidate is organized, dependable, and comfortable working in a medical office/mental health setting. Responsibilities Answer incoming calls and respond to patient inquiries Schedule, confirm, and manage appointments Greet patients and complete check-in/check-out Verify insurance eligibility and collect copays/payments Maintain accurate records in EHR/EMR system Handle faxes, referrals, and general office communication Ensure HIPAA compliance and patient confidentiality Support providers with administrative needs Qualifications 1+ year of front desk, medical office, or customer service experience Experience in a healthcare or mental health setting is preferred Familiarity with EHR/EMR systems Strong multitasking and organizational skills Professional, friendly, and compassionate demeanor Reliable and punctual Why Join Us Supportive, small-team environment Consistent weekday schedule (no nights/weekends) Opportunity to grow with a private practice Meaningful work helping patients access mental health care Schedule Monday-Friday, 8:30 AM - 4:30 PM How to Apply Apply directly through Indeed/ZipRecruiter or send your resume to . Qualified candidates will be contacted for interviews.

Pay:

$18.00 - $21.00 per hour

Benefits:

Flexible schedule Paid time off

Education:

High school or equivalent (Required)

Experience:

Medical/Mental Health Office:

1 year (Preferred)

Work Location:

In person