Receptionist

About Us:

At Yuppie Puppie Grooming and Playcare , we provide top-quality grooming, daycare, boarding, and training services in a fun, safe, and professional environment. Our team is dedicated to making every pet feel at home and every client feel confident in our care. We are looking for an experienced, friendly, and highly organized Receptionist to be the face of our front desk and ensure a seamless experience for pets and their people.

Position Overview:

The Front Desk Receptionist is a key member of the Yuppie Puppie team, responsible for managing all front-of-house operations. This role requires excellent customer service skills, the ability to multitask, and a genuine love for animals. Prior experience in a pet care, veterinary, grooming, or similar customer-facing role is required. Weekend availability is a must.

Key Responsibilities:

Greet clients and pets warmly upon arrival and provide a welcoming atmosphere Answer phones and emails; provide accurate information about our services Schedule and manage appointments for grooming, daycare, boarding, and training Process check-ins and check-outs, including handling payments and reviewing care instructions Maintain client and pet records, including vaccination documentation Communicate clearly with the grooming, daycare, training, and boarding teams Ensure the lobby is clean, safe, and organized at all times Monitor pet behavior while in the reception area and alert staff to any concerns Support occasional retail sales of pet products and services

Requirements:

Minimum 1 year of receptionist, customer service, or front desk experience in a pet care, grooming, veterinary, or similar environment Must be available to work weekends and some holidays Excellent verbal and written communication skills Strong organizational and time-management abilities Comfortable handling dogs of all sizes and temperaments Proficient with computers; experience using booking/scheduling software a plus Positive attitude, team player, and dependable work ethic

Benefits:

Competitive hourly pay Employee discounts on grooming, daycare, boarding, and training services Friendly, team-oriented work environment Opportunities for growth and advancement Join the Yuppie Puppie Team! If you're an experienced receptionist who loves animals and thrives in a fast-paced, client-focused setting, we'd love to hear from you. Apply today and help us deliver exceptional care for pets and peace of mind for their owners.

Job Type:

Part-time Pay:

From $16.00 per hour

Benefits:

Employee discount Flexible schedule People with a criminal record are encouraged to apply

Work Location:

In person