South Central Community Action Program, Inc. (SCCAP)

Department:

Administration Position Type:

Full-Time | Non-Exempt Make a Difference in Your Community! Are you friendly, organized, and passionate about helping others? South Central Community Action Program, Inc. (SCCAP) is seeking a professional and customer-focused Receptionist to join our team! As the first point of contact for our agency, the Receptionist plays an important role in creating a welcoming environment for clients, visitors, and employees. This position supports daily office operations, assists clients with accessing services, and helps ensure that everyone is treated with dignity and respect. What You'll Do Welcome clients, visitors, and employees in a courteous and professional manner. Answer, screen, and direct incoming phone calls and respond to general email inquiries. Assist walk-in clients with initial applications and required eligibility documentation. Enter and maintain accurate client records, intake logs, files, and schedules. Provide information about SCCAP's programs, services, and volunteer opportunities. Support the Bloomington Water and Trash Bag Assistance Program. Perform general administrative duties, including filing, scanning, copying, and mail processing. Maintain a clean, organized, and welcoming reception area. Monitor lobby access, maintain visitor logs, and follow building safety procedures. Assist with daily office opening and closing procedures. What We're Looking For Must be at least 18 years of age. High school diploma or GED. Previous customer service or administrative office experience preferred. Strong verbal communication and organizational skills. Excellent attention to detail and the ability to maintain accurate records. Patience, empathy, and the ability to interact respectfully with people from diverse backgrounds. Proficiency with computers, telephone systems, and Microsoft Office or similar office software. Ability to maintain confidentiality and handle sensitive client and agency information. Ability to manage competing priorities and respond professionally in challenging situations. Spanish-speaking ability is a plus. Why Join SCCAP? At SCCAP, our mission is provide opportunities for all people to achieve personal and economic independence to strengthen our community. As a Receptionist, you'll help connect community members with important services while supporting an agency committed to making a positive difference in the lives of others. Equal Opportunity Employer South Central Community Action Program, Inc. is an Equal Opportunity Employer. Ready to make a difference? Apply today to join the SCCAP team!

Pay:

From $16.00 per hour Expected hours: 37.5 per week

Benefits:

401(k) Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Retirement plan Vision insurance

Education:

High school or equivalent (Preferred) Shift availability: Day Shift (Required)

Work Location:

In person