Front Desk Coordinator 3684 United States Highway 150, Floyds Knobs, IN 47119 From $18 an hour - Full-time Apply with Indeed Join Our Team! Mischler Orthodontics is growing, and Dr. Alec McDonald is looking for a friendly, organized, and dependable Front Desk Coordinator to join our team! Our mission is to create beautiful smiles through outstanding care and exceptional service. We believe that a great patient experience begins the moment someone walks through our doors, and we're looking for someone who takes pride in making every patient and family feel welcomed, valued, and cared for. What You'll Do As our Front Desk Coordinator, you'll play an important role in creating a positive patient experience while keeping our front office organized and running smoothly. Welcome patients and families, assisting with check-in and check-out. Answer phone calls, texts, and emails in a friendly, professional manner. Schedule and manage appointments, confirm visits, and follow up with patients as needed. Collect payments, assist with financial arrangements, and reconcile daily transactions. Verify insurance benefits and communicate financial information clearly. Maintain accurate patient records and communicate with referring dental offices. Work closely with the doctor, Treatment Coordinator, and clinical team to ensure a smooth patient experience. Help maintain an organized, efficient, and welcoming front office. What We're Looking For A warm, friendly personality with excellent communication and customer service skills. Strong organizational skills, attention to detail, and reliability. Previous front desk, scheduling, or customer service experience preferred. Dental or orthodontic experience is a plus, but not required. Comfort handling payments, financial information, and everyday office technology. Ability to multitask and stay positive in a busy environment. A proactive team player who takes initiative and enjoys helping others. Commitment to patient confidentiality and professionalism. What We Offer Competitive pay based on experience 401(k) with employer matching Paid time off Flexible scheduling Monday through Thursday schedule Why Join Us? With Dr. Alec McDonald recently taking over ownership, we're excited about the future of Mischler Orthodontics! We're continuing to grow, embracing new technology, and creating an environment where our team feels supported, valued, and excited to come to work. If you enjoy connecting with people, take pride in staying organized, and want to be part of a practice where your contributions truly matter, we'd love to meet you! Apply today and become part of the Mischler Orthodontics team!

Pay:

From $18.00 per hour Expected hours: 30.0 per week

Benefits:

401(k) matching Paid time off Parental leave

Work Location:

In person