Full Job Description Receptionist Location:

New Albany, IN Job Summary:

This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, checking-in patients, reviewing patient charts to verify necessary information and signatures, entering new patient information into the computer, checking out all patients, collecting payments, explaining all charges to patients, and verifying all insurance and address information. Duties may vary daily. Pay is commensurate with experience. This is a full-time position.

Education and Experience:

High school diploma or equivalent required. Basic computer competency required. One year minimum experience in a medical practice (preferred). One year minimum experience with medical insurance (preferred).

Essential Skills and Abilities:

Excellent customer service and communication skills. Empathetic personality and attention to patient's needs. Management of multiple tasks simultaneously. Strong problem-solving skills. Ability to work as a team member. Strong organization with attention to detail. Respectful treatment of patients and co-workers.

Responsibilities:

Patient Check-In Patient Check-Out Administrative Work Conditions & Physical Requirements This position is primarily based in a professional office environment. Employees must be able to communicate effectively, use standard office equipment, and regularly sit, stand, walk, reach, and move throughout the facility. Occasional lifting of up to 50 pounds may be required. Specific vision abilities include close and distance vision and the ability to adjust focus. Reasonable accommodations may be made for qualified individuals with disabilities. The work environment is typically low to moderate in noise.

Note:

This job description outlines the primary duties and requirements of the position but is not intended to be an exhaustive list of responsibilities. Employees may be assigned additional job-related duties as needed. Duties, responsibilities, and requirements may be modified to accommodate individuals with disabilities. Employment is at-will and this document does not create an employment contract, expressed or implied. Dr. Black's Eye Associates properties are tobacco/vape free environments. We are an Equal Opportunity Employer and participate in the E-Verify program. Applicants who need an accommodation during the hiring process can request support by contacting our team at any time. We may utilize AI‑enabled tools to assist with certain stages of our recruitment process in order to support efficiency and fairness. 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