Front Desk Receptionist

Front Desk Receptionist Michiana Gastroenterology, Inc South Bend, IN Job Details Full-time $17.00 - $17.50 an hour 9 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Paid time off Uniform allowance Vision insurance Life insurance Qualifications Computer operation Customer service Computer literacy Maintaining patient confidentiality Medical office experience HIPAA Medical scheduling High school diploma or GED Medical administrative support Computer skills Medical terminology Full Job Description The front desk receptionist is responsible for greeting patients with a pleasant manner, complete the check-in process and provide excellent customer service while ensuring accurate patient information and efficient front office operations. This position services as the first point of contact for patients and helps maintains a professional, positive, organized and welcoming environment. Key Responsibilities include, but not limited to, greet patients and visitors in a courteous and professional manner. Check patients in for appointments and notify staff of patient arrival. Verify and update patient demographics, insurance information and medication information. Ensure required forms and documentation are completed. Collect copays and outstanding balances. Schedule and reschedule appointments. Maintain a clean, organized and professional reception area. Required Skills include basic computer skills. High school diploma or equivalent. Strong customer service and communication skills. Ability to multitask in a fast-paced medical office environment. Knowledge of medical terminology and insurance processes. Ability to maintain patient confidentiality and follow HIPAA regulations.

Job Type:

Full-time Pay:

$17.00 - $17.50 per hour

Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Uniform allowance Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 1 year (Required)

Work Location:

In person