Front Desk Associate

Front Desk Associate We are looking for a Front Desk Associate to serve as our patients first point of contact and manage all aspects of their visit. Responsibilities Greeting and welcoming patients to the practice. Scheduling, rescheduling, or canceling appointments as needed. Assisting patients to fill out information forms. Preparing patients' charts and daily schedules for the dental staff. Updating patient records and documenting recent treatments and procedures. Scheduling follow-up appointments and providing telephonic reminders. Communicating with medical insurance providers to determine if patients are required to make co-payments. Verifying methods of payment and collecting payments as needed. Performing general office duties, such as answering telephones, photocopying, filing, and faxing. Skills High school diploma or GED. Certification in office administration, medical administration, or related fields is advantageous. Proven experience working in a dental office. Sound knowledge of dental terminology. Proficient in dental practice management software (EagleSoft). Working knowledge of general administrative practices. Good telephone etiquette. Exceptional organizational skills. Excellent customer service skills.

Job Type:

Full-time Pay:

$12.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person