Receptionist

Front Desk Receptionist Position Overview Urban Nails is seeking a friendly, reliable, and customer-focused front desk receptionist to serve as the first point of contact for our guests. This role is responsible for creating a welcoming experience, managing appointments, and supporting the daily flow of the salon. A great receptionist helps create the positive energy and excellent customer service that Urban Nails is known for. Key Responsibilities Customer Service Greet every client with a warm smile and welcoming attitude Help clients check in and check out smoothly Assist clients in choosing nail colors and services Offer drinks and make clients feel comfortable while they wait Maintain a positive and friendly atmosphere in the salon Front Desk Operations Answer phone calls promptly and professionally Schedule and manage appointments in the booking system Confirm upcoming appointments when needed Manage walk-in customers and coordinate with nail technicians Salon Support Keep the front desk area clean, organized, and presentable Help organize nail colors, supplies, and retail items Assist with light cleaning and maintaining salon appearance Support the team when the salon is busy Requirements Excellent customer service and communication skills Friendly personality and enjoys interacting with people Reliable and responsible with strong work ethic Ability to stay organized and multitask in a fast-paced environment Must be punctual and dependable Availability Expectations Must be available to work weekends (Saturday and Sunday) Must be reliable with scheduling Same-day call-offs are not acceptable except for true emergencies Good with social media

Pay:

From $13.00 per hour

Work Location:

In person