Front Desk Receptionist

Front Desk Receptionist Heartland Primary Care - Lenexa Lenexa, KS Job Details Full-time 7 hours ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Vision insurance 401(k) matching Life insurance Retirement plan Qualifications Spanish English Medical scheduling High school diploma or GED Medical records Front desk Full Job Description Front Desk Phone Receptionist We are a part of Sunflower Medical Group, a private practice primary care group with four locations throughout the Kansas City area. Heartland Primary Care has a great facility in Lenexa at Prairie Star Parkway and K-7 Highway. Our office includes Pediatrics, Family Practice, Family OB, and Urgent Care. We offer a full benefits package and a positive work environment. We are looking for dependable, professional team members who enjoy helping patients.

Job Description:

This position serves as the first point of contact for patients and visitors. Under the supervision of the Office Manager, the receptionist helps manage front desk operations and supports the daily flow of the clinic. The ideal candidate will be organized, friendly, and comfortable working in a fast-paced environment. Responsibilities include, but are not limited to: Greeting and assisting patients and visitors in person and over the phone Scheduling and confirming appointments Managing a high volume of incoming calls and routing messages appropriately Verifying and updating patient demographic and insurance information Collecting payments and providing receipts Responding to patient inquiries and concerns with professionalism Maintaining patient confidentiality and following HIPAA guidelines Supporting providers and clinical staff with clerical tasks as needed Keeping the front desk area organized and presentable

Qualifications:

High school diploma or equivalent At least 1 year of experience in a medical office preferred Bilingual (Spanish/English) preferred Strong customer service and communication skills Ability to multitask and stay organized under pressure Professional attitude and appearance Familiarity with electronic health records (EHR) systems is a plus

Schedule:

Monday-Friday:

8:00 a.m. - 5:00 p.m.

Weekend Shift:

Occasional Saturday (9:00 a.m. - 2:00 p.m.), once every 2-3 months Sunflower Medical Group offers an excellent compensation package: Health insurance Dental insurance Vision insurance Life insurance Flexible Spending Account (FSA) Health Savings Account (HSA) 401(k) with employer match Short-term Disability Long-term Disability Paid time off Holiday pay Parental leave

Job Type:

Full-time Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Parental leave Retirement plan Vision insurance

Medical Specialty:

Ob/Gyn Pediatrics Primary Care Urgent Care Experience:

Front desk: 1 year (Preferred)

Language:

Spanish (Preferred) Ability to

Commute:

Lenexa, KS 66227 (Required)

Work Location:

In person