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Front Desk Associate
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SureStay Plus by Best Western Topeka
Topeka, KS (In Person)
$31,200 Salary, Full-Time
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Job Description
Front Desk Associate SureStay Plus by Best Western Topeka Topeka, KS Job Details Part-time | Full-time $15 an hour 12 hours ago Qualifications Hospitality Microsoft Outlook Computer literacy Spreadsheets Bachelor's degree Front desk Full Job Description Job Summary We are seeking an energetic and detail-oriented Front Desk Associate to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support office management functions. Your positive attitude and organizational skills will ensure smooth daily operations, creating a professional and friendly environment for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your administrative expertise while contributing to a dynamic team. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly. Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette. Handle incoming correspondence, emails, and inquiries with clarity and professionalism. Maintain accurate data entry, filing systems, and record keeping using Microsoft Office, Google Workspace, and other office management tools. Support appointment scheduling, calendar management, and coordinate meetings for staff or executives. Assist with clerical tasks such as proofreading documents, managing invoices in QuickBooks, and supporting bookkeeping activities. Perform general office management duties including organizing supplies, maintaining cleanliness, laundry, cleaning and ensuring the office runs smoothly. Qualifications Proven experience in office administration or as a receptionist with strong clerical skills. Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry tools. Strong organizational skills with the ability to multitask effectively in a fast-paced environment. Exceptional customer service skills with a friendly demeanor and professional phone etiquette. Bilingual abilities are highly desirable to assist diverse client needs. Previous experience with front desk operations in medical or dental settings is a plus. Knowledge of office management software such as QuickBooks or similar bookkeeping programs is preferred. Join us to be part of a vibrant team where your organizational talents will shine! This role offers an engaging work environment that values your contributions while providing opportunities for growth in administrative support and customer service excellence.