Front Desk Coordinator

Front Desk Coordinator

BREWER PHYSICAL THERAPY - 5.0

Bossier City, LA Job Details Full-time From $15 an hour 1 day ago Benefits Health insurance 401(k) Paid time off 401(k) matching Qualifications Computer operation Teamwork Electronic health records (EHR) management Customer service Medical office experience Patient service Administrative experience Positive interaction facilitation Organizational skills EMR systems Front desk Clerical experience Technical Proficiency Full Job Description Join a patient-first, team-focused physical therapy practice! Brewer Physical Therapy is seeking a full-time, motivated, service-oriented Front Desk Coordinator (FDC) to join our collaborative and mission-driven team to fulfill a position in one of our Shreveport/ Bossier clinics. This key role ensures the smooth operation of our front office while delivering exceptional service to patients, therapists, and staff.

What You'll Do:

Greet patients and assist with check-in/check-out. Manage scheduling, rescheduling, and cancellations using our EMR system. Collect co-pays and apply patient payments correctly. Upload and manage intake paperwork, IDs, and scripts. Answer, route, and transfer phone calls with professionalism and efficiency. Work with our therapy team to prepare for daily appointments and assist in patient flow. Support therapists and therapy techs with administrative needs, including preparing daily appointment sheets. Maintain patient confidentiality and adhere to HIPAA compliance at all times. Act as a communication bridge between patients and clinical staff to ensure high-quality care continuity.

Qualifications:

Required:

Excellent communication and multitasking skills. Proficient with computers, email, and scheduling systems. Friendly, dependable, and organized. High attention to detail with ability to follow procedures and training checklists. Team player who exemplifies Brewer Physical Therapy's values of accountability, integrity, and compassion. Strong multitasking and organizational skills in a fast-paced environment.

Preferred:

Previous experience in a front desk, physical therapy clinic, medical office, or customer service role. Knowledge of EMR software. Why Brewer Physical Therapy? Supportive and collaborative work culture Competitive pay - starting at $15/hour and commensurate with experience. A mission-driven environment where patients and team members thrive Brewer Physical Therapy is the nation's leading outpatient practice. With 4 clinics in the Northwest Louisiana Area and 16 years of experience, Brewer PT provides unprecedented patient access to physical therapy through its robust list of services covered by most major insurances. Since its founding, Brewer PT has been honored by some of the top medical, academic, and business communities. Among these accolades, Brewer PT has been named the area's top physical therapy practice by Locals Love Us SB for the past 14 years. Learn more about Brewer PT's history of excellence at brewerpt.com. Apply now to join our team and make a difference in every patient interaction.

Job Type:

Full-time Pay:

From $15.00 per hour

Benefits:

401(k) 401(k) matching Health insurance Paid time off Application Question(s): Are you able to work full-time?

Experience:

medical front desk: 3 years (Required) EMR systems: 3 years (Required)

Work Location:

In person