Receptionist/ Front Desk Coordinator

About the Role At Scott Vicknair Injury Lawyers, we advocate for people whose lives have been disrupted. Our mission is rooted in accountability, integrity, and relentless pursuit of effective hospitality and the best result for every single client. We are seeking a Receptionist / Front Desk Coordinator who shares these values and thrives in a fast-paced, client-centered environment. As the first point of contact for our firm, this role is critical in creating a welcoming, professional, and compassionate experience for every client and visitor who walks through our doors or contacts our office. Who We Are We are a team driven by purpose. We take pride in doing the right thing—even when it's not the easy thing—and we hold ourselves to a high standard of professionalism, preparation, and compassion. We are in the hospitality business and seek to provide the highest level of hospitality to all clients and third parties we interact with—while achieving the best result for every single client we can. Who You Are You are more than just a receptionist. You are organized, personable, professional, and understand the importance of making people feel welcomed and cared for during difficult times. You communicate clearly, stay calm under pressure, and take pride in being dependable and solutions-focused.

You likely:

Have prior receptionist, front desk, or customer service experience Value responsiveness and professional communication Take pride in being organized, detail-oriented, and reliable Thrive in a fast-paced environment with multiple priorities Enjoy helping people and creating a positive experience for clients Believe in teamwork and contributing to a positive office culture Want your work to have a real impact on people's lives What You'll Do Greet clients and visitors with professionalism and hospitality Answer and direct incoming phone calls Schedule appointments and manage calendars Maintain organized reception and common areas Scan, upload, and organize documents within the firm's systems Assist attorneys and staff with administrative support tasks as needed Coordinate mail, deliveries, and office logistics Uphold the firm's standards of excellence in every interaction, providing top-of-the-line hospitality and service

What We Value Ownership:

You take responsibility and follow through

Integrity:

You do the right thing, even when no one is watching

Work Ethic:

You are driven, reliable, and committed to excellence

Hospitality:

You understand we are in the hospitality business and provide the highest level of service to all clients and third parties

Empathy:

You genuinely care about the people you serve

Growth:

You are always looking to improve yourself and your work

Team Mindset:

You support and elevate those around you Why Join Us Meaningful, purpose-driven work A collaborative and high-performing team environment Opportunities for professional growth and advancement Competitive compensation and benefits Parking paid in full by the firm If you're looking for a place where your work matters, your voice is valued, and your effort makes a difference, we'd love to hear from you. Apply today and be part of something purposeful.

Pay:

$16.00 - $18.50 per hour

Work Location:

In person